Weston-super-Mare: 01934 833 444


Bristol: 0117 339 0 339


We defy any company to do better!


That may seem like a very bold statement, but we firmly believe we offer the best service at the best prices you’ll find anywhere. (Check out our comparison chart.)


HomeShield is NYPD’s own brand. We’re not agents for someone else’s boiler cover, nor are we dictated to in what we can and cannot do for our customers. We offer excellence and we’re proud of our value for money and customer service.


If you fail to maintain your boiler properly, or it simply goes wrong, it can prove extremely costly if you don’t have cover. Failing to have it regularly serviced will also nullify the warranty.


HomeShield by NYPD gives you total peace of mind.





  • do what we say we'll do
  • prioritise customers’ needs
  • always keep appointments free for HomeShield customers,
    to provide a priority service
  • acknowledge your call and schedule an appointment the same
    day (if you call in morning) and next day
    (if you call in the afternoon) whenever possible
  • offer timed appointments (not ‘morning’ or ‘all day’). If we’re likely to arrive early or late, we’ll call you
  • work flexibly to find a time which suits you, if at all possible
  • respond to your call, 24/7, every day of the year.


We guarantee to:

If you would like, we’ll also:


  • collect your keys from a neighbour, friend or letting/estate agent, if you’re going to be out
  • work directly with your tenants or letting/estate agent

There are NO:


  • extra costs to pay by installments
  • excesses to pay
  • ‘new customers only’ offers!

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